Shipping and handling
Free next day delivery for all orders in the UK above £50. Orders must be received before 1pm. Delivery to Europe is £20 and the rest of the world is charged at £30. Orders below £50 are charged at £6.
Please note if you return the item or items the refund will be less our delivery charge. This can change dependent on the weight of goods.
Orders placed on Saturday will not be sent until the following Monday.
If you require your order delivered on a Saturday there will be a £8 charge.
In the case of orders being placed on a Bank holiday, the goods will be shipped the next working day.
Please also note that when making payments with your debit / credit that we can only ship items to your cards registered billing address. For payments made using PayPal, please note that we can only ship items to 'confirmed' PayPal accounts.
Returns policy
We offer a full 14 day money back guarantee. This is subject to the goods being returned in their original packaging, unused, unwashed, not damaged and with all packaging (except underwear which can not be returned).
We do not accept responsibility for Fair wear and tear, failure to comply with cleaning instructions, abuse or third party damage i.e. dry cleaners, post etc.
If you are returning an item because of an error on our part, we will refund any delivery charges incurred by you on proof of postage. If you have received incorrect goods you will receive a full refund or replacement goods.
Returned goods should be sent by Royal Mail Recorded Delivery (only if value is under £30) or Royal Mail Special Delivery as we are not liable for items lost in the post. Retured goods musy be packaged securely as we do not accept responsiblity for goods that are damaged in transit.
Upon receipt of your return we will inspect and deal with the return in conjunction with our Returns Policy. Any refunds will be made using the same method for the initial transaction. Please note that credit card companies only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company. This returns policy does not affect your statutory rights.
Please note if you return the item or items the refund will be less our delivery charge. This can change dependent on the weight of goods.